Superstocks Terms and Conditions

Last updated: October 28, 2026

Primary language: English

These Terms and Conditions (the “Terms”) govern access to and use of the Superstocks website at https://getsuperstocks.com, the Superstocks web application at https://app.getsuperstocks.com, and the related services, features and communications described below (together, the “Service”).

Please read these Terms carefully before creating an account or purchasing a subscription.

1. Operator and contact

The Service is operated by:

CLANET Florent EI, trading as Stunbound
French sole proprietorship / micro-enterprise
SIRET: 530 139 625 00020
VAT number: FR 00530139625
64 rue Victor Hugo
34290 Montblanc
France

Contact for contractual questions, customer support and complaints: support@getsuperstocks.com.

In these Terms, “Superstocks”, “we”, “us” and “our” refer to CLANET Florent EI, trading as Stunbound.

2. Who may use the Service

You must be at least 18 years old and legally capable of entering into a binding contract to use the Service.

The Service is available to:

Consumers, meaning individuals acting for purposes outside their trade, business, craft or profession; and
Professional Users, meaning individuals or organisations acting for purposes connected with a professional or investment activity.

The Service may be accessed worldwide where technically and legally available. This does not mean that the Service, its data or any referenced security is lawful, licensed or available in every jurisdiction. You must comply with the laws applicable to your use. We may restrict access in a country or territory where required by law, sanctions, payment-provider rules or data-licensing restrictions.

Professional investors may subscribe and use the Service for their own internal research. Unless a separate written agreement expressly provides otherwise, each subscription remains personal, single-user, non-transferable and may not be shared within a firm, fund, investment club or other organisation.

By creating an account, you represent that the information you provide is accurate and that you satisfy these eligibility requirements.

3. Acceptance and formation of the contract

You accept these Terms by actively ticking the required acceptance box when registering for the Service. A link to the current Terms is also available on the Superstocks website and application.

If you purchase a paid plan, the subscription contract is formed when:

you select a plan and receive the required pre-contract information;
you expressly accept these Terms and, where relevant, request immediate performance of the Service;
your payment is authorised; and
the purchase is confirmed electronically, by Link or by us.

The order confirmation, these Terms and the statutory withdrawal form are provided or made available on a durable medium, normally by email.

If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation. In that case, “you” includes that organisation.

4. Description of the Service

Superstocks is a digital research and analytics service designed to help users conduct their own research on publicly traded companies and securities. Depending on the plan and product version, the Service may include:

company profiles, financial statements and financial metrics;
proprietary or licensed scores, rankings and classifications;
valuation models and estimates, including discounted cash flow calculations;
charts, comparisons and historical information;
watchlists, portfolios and performance-tracking tools;
earnings, investor and market-related information; and
educational explanations and research workflows.

Features may be added, changed, limited or removed as the Service evolves. Beta functionality may be incomplete, experimental, subject to additional interruptions or materially changed before general release.

Unless expressly stated otherwise, the Service is not designed for high-frequency, real-time or time-critical trading decisions.

5. Informational and educational purpose only

All information, calculations, scores, estimates, rankings, valuations, commentary and other materials made available through the Service are provided solely for general informational and educational purposes.

The Service does not provide personalised analysis, personalised recommendations or investment advice. Content is not prepared with regard to your financial situation, objectives, knowledge, experience, risk tolerance, investment horizon or other personal circumstances.

Nothing in the Service constitutes or should be treated as:

an offer, solicitation or recommendation to buy, sell, subscribe for or hold a security or other financial instrument;
investment, financial, legal, accounting or tax advice;
a representation that any security, strategy or portfolio is suitable for you;
a promise or guarantee of performance, return or outcome; or
a substitute for your own research and independent professional advice.

You remain solely responsible for assessing information, verifying it against appropriate sources and making your own investment decisions. Investing involves risk, including possible loss of capital. Past performance, historical data, scores and modelled outcomes do not predict future results.

6. No regulated financial activity

Superstocks is a software and information service. It is not a broker, dealer, trading venue, portfolio manager, investment adviser, French conseiller en investissements financiers (CIF), fiduciary, custodian, payment institution or trading service.

Superstocks:

does not receive, transmit or execute securities orders;
does not manage portfolios or exercise discretion over investments;
does not hold, safeguard or control user funds, securities or financial instruments;
does not execute subscription payments itself; and
does not provide personalised suitability or appropriateness assessments.

Subscription payments are processed by Stripe and its regulated payment partners. Stripe’s payment services are separate from the Superstocks research Service.

7. Accounts and security

Each user may maintain only one personal account unless we authorise otherwise in writing.

You must:

provide accurate and current registration and billing information;
keep your password and authentication methods confidential;
not allow another person to access or use your account;
promptly notify us at support@getsuperstocks.com if you suspect unauthorised access; and
take reasonable steps to secure the devices and email account used to access the Service.

You are responsible for activity performed through your account to the extent permitted by applicable law. We may require identity or account verification before processing security-sensitive requests.

8. Licence and permitted use

Subject to these Terms and payment of any applicable fees, Superstocks grants you a limited, revocable, non-exclusive, non-sublicensable and non-transferable right to access and use the Service for the duration of your account or subscription.

You may use the Service:

for your own personal investment research; or
if you are a Professional User, for your own internal professional research and decision-support activities.

“Personal” and “internal professional” use do not prevent a professional investor from using Superstocks in their work. They do prevent using a single subscription as a shared team service, reselling the Service, redistributing its data or operating a competing or third-party information service with Superstocks content.

No ownership right in the Service, its software or its content is transferred to you.

9. Prohibited uses

Unless applicable law expressly permits the activity and does not allow it to be restricted by contract, you must not:

share, lend, rent, sell, assign or transfer your account or subscription;
reproduce, publish, display, distribute, sublicense, sell or commercially exploit substantial parts of the Service or its data;
provide Superstocks content, data, scores or outputs to third parties as a database, feed, report service, white-label service or competing product;
scrape, crawl, harvest, index or systematically extract information from the Service;
use bots, scripts, browser automation or other automated means to access the Service;
circumvent access controls, usage limits, security measures or subscription restrictions;
reverse engineer, decompile, disassemble or attempt to discover source code, models, scoring logic or non-public interfaces;
access or attempt to use any non-public API, endpoint or administrative functionality;
use the Service to train, fine-tune, validate or enrich a machine-learning or artificial-intelligence model without our prior written permission;
remove or obscure copyright, trademark, attribution or proprietary notices;
upload malware or interfere with the security, availability or integrity of the Service;
use another person’s credentials, impersonate another person or misrepresent your affiliation; or
use the Service unlawfully or in a way that infringes third-party rights.

Superstocks does not currently offer a public or customer API. The absence of technical blocking does not grant permission for automated or bulk access.

Reasonable quotations or screenshots for private discussion may be permitted where they are limited, properly attributed, do not reveal restricted data at scale and do not substitute for a subscription.

10. User-provided information

The Service may allow you to create private watchlists, portfolio records, assumptions, notes or similar account information. Superstocks does not currently provide public user-generated content or public posting features.

As between you and Superstocks, you retain your rights in information you submit. You grant us only the rights reasonably necessary to host, process, back up and display that information to you, operate and secure the Service, comply with law and provide support.

You must have the right to provide any information you submit and must not submit unlawful content, malware or another person’s confidential or personal information without authority.

11. Financial data, estimates and third-party sources

The Service uses information from Superstocks, affiliated or independent data providers, public filings and other third-party sources. Such information may be delayed, incomplete, estimated, adjusted, restated, inconsistent between sources or incorrect.

Valuations, scores and other outputs depend on assumptions, methodologies and source data that may change. They are inherently uncertain and may differ materially from market prices, other providers’ calculations and actual outcomes.

We use reasonable care in operating the Service but do not warrant that:

any information is real-time, exhaustive, error-free or continuously available;
a calculation or score will remain unchanged;
a security is available to purchase or sell in any jurisdiction;
third-party data may be reused outside the Service; or
any error will be corrected within a particular period.

You must independently verify information before relying on it. Third-party content remains subject to the rights and licences of its respective owners.

12. Beta Service and product changes

During a beta period, the Service may be changed frequently and may contain defects. We may impose temporary usage limits, invite feedback, migrate data, change methodologies or discontinue experimental features.

We may modify the Service for legitimate reasons, including:

improving functionality, accessibility, security or performance;
adapting to technical requirements or third-party data availability;
complying with law or regulatory guidance;
preventing abuse; or
changing the commercial or product offering.

For Consumers, changes to a continuously supplied digital service will be made without additional cost during the current paid period. Where a change materially and negatively affects access or use beyond what is necessary to maintain conformity, we will provide clear advance notice on a durable medium and any termination right required by applicable law.

13. Plans

The plans offered at a given time are described on the pricing page and during checkout. The following plan structure applies unless the checkout information expressly states otherwise.

13.1 Explorer

Explorer is a temporary, recurring monthly plan offered for purchase only during the closed-beta enrolment phase.

It renews monthly throughout the beta programme, including its closed and open phases, unless cancelled earlier.
Superstocks will terminate the plan automatically when the entire beta programme—including the closed-beta and open-beta phases—ends.
Automatic termination stops future charges and does not automatically convert Explorer into another plan.
Continued access after the beta programme requires the user to actively select a then-available plan.

We will use reasonable efforts to notify Explorer subscribers before the Explorer plan is terminated at the end of the beta programme.

13.2 Founding Member

Founding Member is a limited closed-beta offer purchased through a single, one-time payment.

It provides 24 months of access beginning on the purchase date.
It does not renew automatically.
It expires automatically at the end of the 24-month access period.
Availability may be limited by time, number of places or both, as stated on the pricing page.

At expiry, a Founding Member may choose a then-available plan. No conversion or renewal occurs without the user’s express action.

13.3 Standard Monthly

Standard Monthly is a recurring monthly subscription. It renews each month until cancelled in accordance with Section 17.

13.4 Standard Annual

Standard Annual is a recurring annual subscription. It renews each year until cancelled in accordance with Section 17.

Superstocks sends Consumers a dedicated renewal reminder within the period required by applicable French law. The reminder identifies the renewal date, the deadline or method for preventing renewal and the applicable renewal price.

13.5 No free trial

No plan includes a free trial unless the checkout expressly states otherwise. Statutory withdrawal rights and any commercial money-back guarantee are separate from a free trial.

14. Prices, taxes and invoicing

The price, billing interval, plan duration and essential features are displayed before purchase. The checkout price and order confirmation form part of the contract.

When prices are displayed and billed in euros to Consumers, they are the final consumer prices and include applicable VAT. VAT is deducted from, and not added to, the advertised euro consumer price. Link, as seller (Section 15), applies the tax treatment required by law and shows it on the invoice.

Where checkout shows a price in another currency, the final total payable, including applicable taxes, is displayed before the order is placed.

We may change prices prospectively. A price change does not alter a current prepaid period. For a recurring subscription, the new price applies no earlier than the next renewal after reasonable advance notice. If you do not accept the new price, you may cancel before it takes effect.

Link issues a receipt and an invoice for each payment and sends them by email. Where Link cannot act as seller for tax purposes in your country, the invoice is issued in the name of Superstocks.

15. Payments, Link and Stripe

Paid plans are sold through Link, Stripe’s merchant-of-record service, shown at checkout as “Sold through Link”. Link is the seller of the purchase: it collects the payment, calculates and remits the applicable taxes, and issues receipts and invoices. Superstocks provides the Service and remains responsible to you for it under these Terms. Link’s purchase terms, shown at checkout, also apply to the purchase.

Payments are processed by Stripe or its payment partners. Superstocks does not receive or store your complete payment-card number.

You authorise Link and Stripe to charge the selected payment method for the price and billing interval shown at checkout, including recurring renewals where applicable.

You must keep valid billing information on file. If a payment fails, Link, Stripe or Superstocks may retry the payment and notify you. We may suspend paid access while an amount remains due, after taking reasonable account of applicable consumer protections.

Link and Stripe act independently for the sale and payment services they provide, under their own terms and privacy information. Link support can also help with payment and order questions.

16. Automatic renewal

Explorer, Standard Monthly and Standard Annual renew automatically for successive periods matching their billing interval until cancellation or automatic termination under these Terms.

Founding Member does not renew automatically.

For Consumers and non-professionals, the statutory provisions on automatic renewal reproduced in Appendix 1 apply.

17. Cancellation

You may cancel a recurring subscription:

through the subscription-management functionality in your Superstocks account;
through the Stripe Customer Portal, your Link account at link.com, or the cancellation link provided to you; or
by contacting support@getsuperstocks.com.

Cancellation prevents the next renewal. Unless applicable law, the commercial guarantee or the order confirmation provides otherwise:

cancellation takes effect at the end of the current paid billing period;
you retain access until that date;
the current billing period is not refunded merely because you cancel; and
cancelling a subscription does not itself delete your account.

Cancellation is distinct from the Consumer right of withdrawal described in Section 19. Cancellation ends automatic renewal for the future and does not, by itself, give rise to a refund of the current period. Withdrawal under Section 19 ends the contract itself within 14 days of its conclusion and gives rise to a refund calculated under that Section. Cancelling a subscription is not a withdrawal request: a Consumer who wishes to exercise the right of withdrawal must send a request as described in Section 19.1.

Superstocks provides an electronic cancellation method where required by law and confirms the effective cancellation date on a durable medium.

18. Account deletion

You may request account deletion through the account settings or by contacting support. We may require re-authentication and an explicit confirmation to protect against unauthorised deletion.

If your account has an active recurring subscription:

the deletion request automatically cancels the next renewal;
Superstocks confirms that renewal has been disabled before completing the deletion;
account deletion is normally completed promptly after verification, and access ends when deletion is completed; and
the unused part of the current paid period is not refunded merely because the account is deleted, except where required by law or under the 14-day commercial guarantee.

If you want to retain access until the end of the current paid period, cancel the subscription first and delete the account after that period. If there is no active recurring subscription, deletion is normally completed promptly after verification. If you hold a non-recurring Founding Member access period and request deletion before it expires, access ends when deletion is completed and no unused portion is refunded except where required by law or the 14-day guarantee.

Deletion may not remove records that we must retain for legal, accounting, fraud-prevention, security or dispute-resolution purposes. Payment and invoice records retained by Link, Stripe or Superstocks remain subject to their applicable retention obligations.

19. Consumer right of withdrawal

This Section applies only to Consumers who have a mandatory withdrawal right under applicable law.

19.1 Fourteen-day period

A Consumer may withdraw from a distance subscription contract without giving a reason within 14 days from the date the contract is concluded.

The Consumer may exercise this right by:

emailing an unambiguous withdrawal request to support@getsuperstocks.com; or
using the model withdrawal form reproduced in Appendix 2 at the end of these Terms.

A request sent to Link support is also valid.

The request must be sent before the 14-day period expires.

19.2 Immediate access and proportional payment

At checkout, a Consumer may expressly request that access begin before the withdrawal period expires.

If the Consumer exercises the withdrawal right after access has begun following that express request, the Consumer owes an amount proportionate to the Service supplied up to the time the withdrawal request is communicated. The refundable amount is therefore the price paid minus that proportionate amount.

If Superstocks did not collect the required express request or did not provide the legally required information, the Consumer owes no amount for performance during the withdrawal period.

Following a valid withdrawal, access may be disabled and the refundable amount will be returned without undue delay and no later than 14 days after we are informed of the withdrawal, using the original payment method unless otherwise agreed. Refunds are paid through Link.

19.3 Commercial 14-day money-back guarantee

In addition to statutory rights:

Standard Annual purchases; and
Founding Member purchases

benefit from a commercial 14-day full money-back guarantee beginning on the purchase date. A request sent to support@getsuperstocks.com within that period is sufficient. When this guarantee applies, Superstocks refunds the full purchase price rather than deducting a proportionate amount for access already provided.

Monthly plans do not include an additional commercial money-back guarantee. Their statutory withdrawal treatment is governed by Sections 19.1 and 19.2.

19.4 Professional Users

Professional Users purchasing for professional purposes do not benefit from the consumer withdrawal right or consumer money-back guarantee unless the checkout or a separate written agreement expressly states otherwise.

20. Legal guarantee of conformity for Consumers

Consumers benefit from the mandatory French legal guarantee of conformity applicable to digital content and digital services. This guarantee is separate from the right of withdrawal, any commercial guarantee and the financial-information disclaimers in these Terms.

For these Terms, the contractual supply period is:

for Explorer: the period from purchase until its cancellation or automatic termination at the end of the entire beta programme, including its closed and open phases;
for Founding Member: 24 months from purchase;
for Standard Monthly: the period during which the monthly subscription remains active; and
for Standard Annual: the period during which the annual subscription remains active.

Mandatory legal guarantee notice
The Consumer is entitled to implementation of the legal guarantee of conformity if a lack of conformity appears during the contractual supply period stated above. During that period, the Consumer need only establish the existence of the lack of conformity and not the date on which it appeared.
The legal guarantee of conformity includes an obligation to provide all updates necessary to maintain the conformity of the digital content or digital service during the contractual supply period.
The legal guarantee of conformity entitles the Consumer to have the digital content or digital service brought into conformity without undue delay after the request, free of charge and without major inconvenience.
The Consumer may obtain a price reduction while retaining the digital content or digital service, or may terminate the contract and obtain a full refund in exchange for ceasing to use it, if: (1) Superstocks refuses to bring it into conformity; (2) conformity is delayed without justification; (3) conformity cannot be achieved without cost to the Consumer; (4) conformity causes major inconvenience; or (5) the lack of conformity persists despite an unsuccessful attempt to remedy it.
The Consumer is also entitled to an immediate price reduction or termination where the lack of conformity is sufficiently serious. For a minor lack of conformity, the Consumer may terminate only where the contract does not require payment.
Any period of unavailability required to restore conformity suspends the remaining guarantee period until the digital content or service is supplied in conformity again.
These rights arise from Articles L. 224-25-1 to L. 224-25-31 of the French Consumer Code. A professional who obstructs implementation of the legal guarantee in bad faith may incur the civil fine provided by Article L. 242-18-1. The Consumer also benefits from the legal guarantee against hidden defects under Articles 1641 to 1649 of the French Civil Code for two years from discovery of the defect.

Requests under the legal guarantee should be sent to support@getsuperstocks.com and identify the account and the alleged lack of conformity.

21. Intellectual property

The Service and its components—including software, interface, design, text, graphics, databases, compilations, taxonomies, scoring systems, methodologies, branding and documentation—are owned by or licensed to Superstocks and are protected by intellectual-property, database and other laws.

“Superstocks”, related logos and distinctive signs may not be used without prior written permission.

Except for the limited licence in Section 8, no right is granted by implication, estoppel or otherwise.

If you voluntarily provide feedback, suggestions or ideas, you permit us to use them without restriction or payment, provided that this does not grant us ownership of your personal data or confidential portfolio information.

22. Privacy

Our processing of personal data is described in the Superstocks Privacy Policy available on the website and application.

The Privacy Policy is separate from these Terms. Account deletion, withdrawal and subscription cancellation have different legal effects: cancelling a subscription does not automatically erase personal data, and certain records may be retained where legally required.

23. Third-party services and links

The Service may rely on or link to third-party services, including payment, hosting, authentication, communications and data providers. Third parties may change, suspend or discontinue their services.

Unless expressly stated otherwise, Superstocks does not control and is not responsible for third-party websites, services, terms, security or privacy practices. A link or reference does not constitute endorsement.

24. Availability, maintenance and support

We aim to operate the Service with reasonable care and skill. We do not promise uninterrupted or error-free availability and do not provide a guaranteed service level unless a separate written agreement expressly states one.

Access may be temporarily interrupted for maintenance, security work, incidents, data-provider outages, infrastructure failures or circumstances outside our reasonable control. Where practicable, we will provide notice of planned material interruptions.

Support is provided through support@getsuperstocks.com. Response times are not guaranteed unless separately agreed.

25. Suspension and termination by Superstocks

We may suspend or restrict access where reasonably necessary to:

protect users, Superstocks or third parties from security or legal risk;
investigate suspected fraud, unauthorised access or prohibited use;
address an unpaid amount;
comply with law, a court order or a binding request; or
prevent material harm to the Service.

If you materially breach these Terms and the breach can be remedied, we will normally give you a reasonable opportunity to remedy it. We may terminate immediately for serious abuse, fraud, unlawful conduct, deliberate security interference or repeated material breaches.

We may discontinue the Service or terminate a paid plan for legitimate business reasons on reasonable advance notice. If we terminate a prepaid plan for convenience before the paid access period ends, we will provide a proportionate refund for the unused period. No refund is due where termination results from your material breach, except where mandatory law requires otherwise.

Sections intended by their nature to survive termination—including intellectual property, payment obligations, disclaimers, liability and dispute provisions—continue to apply.

26. Disclaimers

Nothing in these Terms excludes the legal guarantee of conformity, the duty to provide the Service with reasonable care and skill, or any other right that cannot lawfully be excluded.

Subject to those mandatory rights:

the Service is provided on an “as available” basis;
market, company and financial information may be delayed, estimated or inaccurate;
model outputs are opinions or estimates, not statements of fact;
features may not meet every user’s particular needs; and
investment decisions and their consequences remain the user’s responsibility.

Superstocks is not liable merely because a security, strategy, score, estimate or model performs differently from an expectation or because a user acts or refrains from acting on information made available through the Service.

27. Liability

27.1 Consumers

For Consumers, Superstocks is responsible for direct and foreseeable loss caused by its failure to perform the contract or by its negligence, subject to applicable law.

Superstocks is not responsible for:

investment or trading losses resulting from a user’s independent decisions;
loss caused by inaccurate information supplied by the user;
loss caused by unauthorised account use resulting from the user’s failure to protect credentials;
third-party failures outside Superstocks’ reasonable control; or
loss that could not reasonably have been foreseen when the contract was formed,

except to the extent the loss results from a breach for which liability cannot lawfully be limited.

27.2 Professional Users

For Professional Users, to the maximum extent permitted by law:

Superstocks is not liable for indirect, consequential or special loss, loss of profit, loss of opportunity, loss of anticipated savings, loss of goodwill or trading and investment losses; and
Superstocks’ aggregate liability arising from the Service during any 12-month period is limited to the fees paid by that Professional User for the Service during the same period.

These limitations do not apply to fraud, wilful misconduct, gross negligence, death or personal injury, infringement caused by Superstocks, or liability that cannot lawfully be limited.

28. Force majeure

Neither party is liable for delay or failure caused by an event beyond its reasonable control, including major network or cloud outages, failure of an essential data provider, natural disaster, war, civil disturbance, epidemic, government action, labour disruption or widespread cyberattack.

This Section does not remove payment or refund rights that mandatory consumer law preserves.

29. Changes to these Terms

We may update these Terms for legitimate reasons, including changes to the Service, law, security requirements, third-party dependencies or commercial arrangements.

The version in force when you use or purchase the Service is available on the website and application. For material changes affecting an existing paid subscription, we will provide reasonable advance notice on a durable medium. Price changes apply only prospectively as described in Section 14.

If a change materially and negatively affects a Consumer’s access to a continuously supplied digital service, the Consumer retains any notice and termination rights required by law.

Continued use after a change takes effect constitutes acceptance only where that method of acceptance is lawful. Where renewed express consent is required, we will request it.

30. Complaints and consumer mediation

Please first submit any complaint in writing to support@getsuperstocks.com, including sufficient information for us to investigate it.

If a Consumer dispute is not resolved after a prior written complaint, the Consumer may refer it free of charge to the designated consumer mediator within one year of the written complaint:

SAS Médiation Solution
222 chemin de la Bergerie
01800 Saint-Jean-de-Niost
France
https://sasmediationsolution-conso.fr

Mediation is voluntary and does not remove the Consumer’s right to bring proceedings before a competent court.

The AMF Ombudsman is not the designated mediator for the Superstocks software and information Service because Superstocks does not provide regulated investment services.

31. Governing law and courts

These Terms are governed by French law.

If you are a Consumer, this choice does not deprive you of mandatory protections available under the law of your country of habitual residence. You may bring proceedings before any court having jurisdiction under applicable consumer law.

If you are a Professional User, the courts having territorial jurisdiction over Superstocks’ registered office have exclusive jurisdiction, unless mandatory law requires otherwise.

Before bringing proceedings, the parties should attempt in good faith to resolve the dispute through written discussions.

32. Language

These Terms are available in English and French. The English version is the primary version and prevails in the event of inconsistency, to the extent permitted by mandatory law.

The French version is provided for accessibility and compliance. Nothing in this language clause limits the interpretation protections or mandatory rights available to a Consumer.

33. General provisions

If a provision is held invalid or unenforceable, the remaining provisions remain effective. The invalid provision will be applied or replaced to the minimum extent necessary to reflect its lawful purpose.

A failure to enforce a provision is not a waiver.

You may not assign or transfer your account, subscription or rights under these Terms. We may transfer the contract as part of a reorganisation, financing, sale or transfer of the Service, subject to applicable notice and consumer rights.

These Terms, the applicable checkout information, the order confirmation and the documents expressly incorporated by reference constitute the agreement governing the Service. If checkout information expressly conflicts with these general Terms on the plan, price or duration, the checkout information prevails for that purchase.

Electronic records and communications may be used as evidence to the extent permitted by law.

Appendix 1 — French statutory provisions on automatic renewal

This appendix concerns French law. In accordance with Article L. 215-4 of the French Consumer Code, the applicable statutory provisions are reproduced first in their original French wording. That French wording is authoritative. An unofficial English translation is provided immediately afterwards for information and convenience only.

Official French statutory text

The following provisions are reproduced for Consumers and non-professionals in accordance with Article L. 215-4 of the French Consumer Code.

Article L. 215-1 du code de la consommation

« Pour les contrats de prestations de services conclus pour une durée déterminée avec une clause de reconduction tacite, le professionnel prestataire de services informe le consommateur par écrit, par lettre nominative ou courrier électronique dédiés, au plus tôt trois mois et au plus tard un mois avant le terme de la période autorisant le rejet de la reconduction, de la possibilité de ne pas reconduire le contrat qu’il a conclu avec une clause de reconduction tacite.

Cette information, délivrée dans des termes clairs et compréhensibles, mentionne, dans un encadré apparent, la date limite de non-reconduction.

Lorsque cette information ne lui a pas été adressée conformément aux dispositions du premier alinéa, le consommateur peut mettre gratuitement un terme au contrat, à tout moment à compter de la date de reconduction.

Les avances effectuées après la dernière date de reconduction ou, s’agissant des contrats à durée indéterminée, après la date de transformation du contrat initial à durée déterminée, sont dans ce cas remboursées dans un délai de trente jours à compter de la date de résiliation, déduction faite des sommes correspondant, jusqu’à celle-ci, à l’exécution du contrat.

Les dispositions du présent article s’appliquent sans préjudice de celles qui soumettent légalement certains contrats à des règles particulières en ce qui concerne l’information du consommateur. »

Article L. 215-1-1 du code de la consommation

« Lorsqu’un contrat a été conclu par voie électronique ou a été conclu par un autre moyen et que le professionnel, au jour de la résiliation par le consommateur, offre au consommateur la possibilité de conclure des contrats par voie électronique, la résiliation est rendue possible selon cette modalité.

À cet effet, le professionnel met à la disposition du consommateur une fonctionnalité gratuite permettant d’accomplir, par voie électronique, la notification et les démarches nécessaires à la résiliation du contrat. Lorsque le consommateur notifie la résiliation du contrat, le professionnel lui confirme la réception de la notification et l’informe, sur un support durable et dans des délais raisonnables, de la date à laquelle le contrat prend fin et des effets de la résiliation.

Un décret fixe notamment les modalités techniques de nature à garantir une identification du consommateur et un accès facile, direct et permanent à la fonctionnalité mentionnée au deuxième alinéa, telles que ses modalités de présentation et d’utilisation. Il détermine les informations devant être fournies par le consommateur. »

Article L. 215-2 du code de la consommation

« Les dispositions du présent chapitre ne sont pas applicables aux exploitants des services d’eau potable et d’assainissement. »

Article L. 215-3 du code de la consommation

« Les dispositions du présent chapitre sont également applicables aux contrats conclus entre des professionnels et des non-professionnels. »

Article L. 241-3 du code de la consommation

« Lorsque le professionnel n’a pas procédé au remboursement dans les conditions prévues à l’article L. 215-1, les sommes dues sont productives d’intérêts au taux légal. »

English translation

The following unofficial translation is provided for information and convenience only. It does not replace or modify the authoritative French statutory text reproduced above.

Article L. 215-1

For service contracts concluded for a fixed term with an automatic-renewal clause, the service provider informs the Consumer in writing, by a dedicated personal letter or email, no earlier than three months and no later than one month before the end of the period during which renewal may be rejected, of the possibility of not renewing the contract. The information must be clear and understandable and must state, in a prominent box, the deadline for non-renewal.

If this information was not sent in accordance with the preceding paragraph, the Consumer may terminate the contract free of charge at any time from the renewal date. Advances paid after the last renewal date, or after the conversion of an initial fixed-term contract into an indefinite contract, are reimbursed within 30 days after termination, less amounts corresponding to performance up to that date.

These provisions apply without prejudice to specific statutory rules governing information to Consumers.

Article L. 215-1-1

Where a contract was concluded electronically, or was concluded by another means and the professional offers electronic contracting when the Consumer terminates, termination must be possible electronically.

The professional makes available a free functionality allowing the Consumer to complete electronically the notice and steps necessary for termination. The professional confirms receipt of the termination notice and informs the Consumer, on a durable medium and within a reasonable period, of the date on which the contract ends and the effects of termination.

A decree specifies, in particular, the technical arrangements designed to guarantee identification of the Consumer and easy, direct and permanent access to the functionality referred to in the second paragraph, including how it is presented and used. It determines the information to be provided by the Consumer.

To CLANET Florent EI, trading as Stunbound, 64 rue Victor Hugo, 34290 Montblanc, France:

I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods ()/for the provision of the following service (*):

Ordered on ()/received on ():
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:

(*) Delete as appropriate.